Privacy Policy
Last updated: March 15, 2025
Information Collection and Use
At korelavial, we collect information to provide better financial modeling education services. We gather data when you register for courses, contact us for support, or interact with our learning platform.
Types of Information We Collect:
How We Use Your Information
Your information helps us deliver personalized learning experiences and improve our financial modeling programs. We use this data to track your progress, provide relevant course recommendations, and ensure you receive the support you need.
We also use your information to send course updates, industry insights, and program announcements that align with your learning goals. Payment information is processed securely to handle enrollment fees and course materials.
We never sell your personal information to third parties or use it for purposes unrelated to your education.
Information Sharing and Disclosure
korelavial shares your information only in specific circumstances that support your learning experience or comply with legal requirements.
When We Share Information:
We work with trusted service providers who help deliver our courses, including payment processors, email service providers, and learning management system partners. These companies can only use your information to provide services on our behalf.
If you participate in group projects or peer learning activities, we may share relevant course-related information with other participants. You'll always know when this happens and can opt out if preferred.
We may disclose information if required by law, to protect our rights, or to ensure the safety of our learning community.
Your Privacy Rights
Under Canadian privacy law, you have several rights regarding your personal information. These rights ensure you maintain control over how your data is used.
Access Your Data
Request a copy of all personal information we hold about you, including course records and communications.
Correct Information
Update or correct any inaccurate personal information in your profile or course records.
Delete Your Data
Request deletion of your personal information, subject to our record-keeping obligations.
Limit Processing
Restrict how we use your information while maintaining your access to course materials.
To exercise these rights, contact our privacy team using the information provided below. We'll respond within 30 days and may need to verify your identity before processing requests.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption, secure servers, and regular security audits.
All payment processing occurs through encrypted connections with PCI-compliant service providers. Course data is backed up regularly and stored on secure servers with restricted access.
Our team receives regular training on privacy best practices and data handling procedures. We limit access to personal information to employees who need it to provide your educational services.
While we take extensive precautions, no online service can guarantee complete security. We encourage you to use strong passwords and keep your login information confidential.
Data Retention
We retain your information only as long as necessary to provide educational services and comply with legal obligations.
| Information Type | Retention Period |
|---|---|
| Course enrollment records | 7 years after completion |
| Payment information | 7 years for tax purposes |
| Course progress data | 3 years after completion |
| Marketing communications | Until you unsubscribe |
| Support communications | 3 years after resolution |
After these periods, we securely delete or anonymize your information unless legally required to retain it longer.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your learning experience and understand how you interact with our content.
Essential cookies enable basic website functions like login sessions and course progress tracking. These cookies are necessary for the platform to work properly and cannot be disabled.
Analytics cookies help us understand which course materials are most helpful and where students might need additional support. This information allows us to improve our programs continuously.
You can control non-essential cookies through your browser settings, though this may limit some platform features.
International Data Transfers
korelavial operates primarily in Canada, and your information is generally stored and processed within Canadian borders. When we work with international service providers, we ensure appropriate safeguards protect your data.
Any international transfers comply with Canadian privacy law requirements and include contractual protections that maintain your privacy rights.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top shows when the most recent changes were made.
Privacy Questions & Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: support@korelavial.com
Phone: +1 519-238-1172
Address: 329 Welland Av, St. Catharines, ON L2R 2R2, Canada
We respond to privacy inquiries within 30 days and work with you to address any concerns about your personal information.